Privacy Policy

PRIVACY POLICY

Personal Information:

Mobile Car Care Limited requires certain personal information in order to complete the car service that you request. Your personal information is used by us only for the purposes identified below and access to your personal information is limited to those staff members of Mobile Car Care Limited, who need to have access to it.

Personal information means any information about you except your name, and does not include your home address or phone number if these are published in a telephone or other directory.

What Personal Information do we Collect?

The following information is necessary for us to complete your car service: Name; Address; Phone number(s); Make/Model/Year of your vehicle(s); Preferred service times.

The following information is very helpful to us: Email address(es); Odometer reading; VIN (vehicle identification number); and on-line payment information when applicable.

In the process of servicing your car we also collect and keep information on the condition of your car, such as tread depth and tire condition.

How do we use your Personal Information?

Your personal information may be used by us to provide products and services to you such as stated in the section above: “What Personal Information do we Collect” as well as to provide you with a reminder of upcoming service requirements and to provide you with updates and information regarding products and services that we have to offer and which we think will be of interest to you.

We Do Not Share your Personal Information with Others Without Your Personal Consent

We do not sell your personal information to third parties. We may  disclose your personal information where we are required or permitted by law to do so.

How Long do we keep your Personal Information?

We retain your personal information as long as we believe that you are our customer and for ½ years after you are no longer our customer. If the information relates to the development, administration, service or repair of any product or vehicle you have provided information for or repaired for you we retain the personal information for as long as is reasonably necessary to address any issues arising from development, administration, service or repair as may be required by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use to which we Put Your Personal Information?
Most of the personal information which we collect is necessary for us to perform the services outlined herein throughout this Notice and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to to provide products and services related to these services. If you do not want us to use or disclose your personal information in a particular way, please contact Mobile Car Care’s President as described below and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information. Please note that you may request access to your personal information.

Accountability

We are responsible for the personal information under our control and security of your Personal Information is important to us. In case of concerns, please contact Mobile Car Care’s President by Email:  ggroeliker@mobilecarcare.ca, by telephone: 519.755.8113, by mail: Mobile Car Care Limited 32 Clara Crescent Brantford, ON N3S 7C9